What does Mambas Sweets sell?
We offer ready-made Pick ’n’ Mix, Build Your Own selections, branded sweets, chocolate, crisps and snacks.
How does Build Your Own work?
Choose your favourite sweets from the available options and we’ll prepare your personalised Pick ’n’ Mix selection. Available sizes and choices will be shown on the product page.
How quickly will my order be dispatched?
Orders are normally prepared and dispatched within 1–2 working days. Working days are Monday to Friday, excluding UK bank holidays.
How much is UK delivery?
Standard UK delivery costs £2.99 and normally takes 3–5 working days after dispatch. Standard delivery is free when you spend £45 or more after discounts.
Express delivery costs £6.99 and normally takes 1–2 working days after dispatch. Delivery times are estimates and aren’t guaranteed.
Where do you deliver?
We currently deliver only to UK locations accepted by our checkout.
Where can I find ingredient and allergen information?
Ingredient and allergen information is provided on individual product pages and packaging wherever available. Ingredients can occasionally change, so please always check the product packaging before consuming.
Products may be handled or packed in areas where other allergens are present, so we cannot guarantee that products are completely free from traces of allergens. Please contact us before ordering if you have any questions or concerns.
Are your sweets suitable for vegans, vegetarians or halal diets?
Suitability varies between products. Please check the individual product description and packaging. We only describe a product as vegan, vegetarian or halal when supported by the manufacturer’s information.
Can I change or cancel my order?
Contact us as quickly as possible at mambasbitsbobs@gmail.com. We’ll try to help, but changes cannot be guaranteed once an order has entered processing or has been dispatched.
What should I do if my order arrives damaged or incorrect?
Contact us as soon as possible with your order number, a description of the problem and clear photographs of the products and packaging. Please keep everything until we have advised you what to do next.
Can I return my order?
Eligible products must remain unopened, unused and in their original sealed packaging. Food products cannot be returned once opened.
Personalised Build Your Own and Pick ’n’ Mix selections cannot normally be returned because of a change of mind. This does not affect your rights if something is damaged, faulty or incorrectly supplied. Please read our full Returns and Refunds policy for more information.
How should I store my sweets?
Store products in a cool, dry place away from direct sunlight and follow any storage instructions shown on the packaging.
How can I contact Mambas Sweets?
Email us at mambasbitsbobs@gmail.com and include your order number if your question relates to an existing order. We aim to respond within two working days.